As I always say, "You don't need a moderator, you can record it yourself". Works fine —But I'm too lazy neither care to record them... I didn't used to be like this when I said that.
Anyway, my point is that, try recording them yourself. Make your life easier, really.
However, moderators now a days are slackers... when it comes to actually coming to a server and help you. When ever I poke a mod, if its in a big channel of mods, none of them come... Then all the other mods are AFK and then theres Sr.Staff which either have no poke or tell you to poke the other staff...
Regarding lag, its all to CubedHost. If CubedHost gets ddosed a lot, I would suggest making their security higher.
For mods in game... I really never see mods... Neither on the "low" or "high" servers, not a single sign of them.