I didn't realize this before I was a mod. It is not easy. People think "Oh you guys don't do your job. It's easy just do /ban and that's it.". It is a lot more than just doing /ban . We need sufficent evidence, background checks, handling the panel, following the regulations of making a ban and much more. We try our hardest to make the community safe and enjoyable for everyone but with over 1,000,000 players and only a little over 200 staff, it's not easy. Some of us, including myself, stay up till 3:30 am on a school nights handling reports, answering questions, kicking block glitchers. Although we may not respond in 5 minutes, we will eventually come around to your reports. The best thing to do is to be patient. If you see someone in-game hacking, record them. If you don't have a screen recorder, poke someone on teamspeak or message them on the forums. I, personally, am always on. At this moment in time I'm at school trying my best to do my bit for the community. Please put yourself in our shoes before accusing us for not doing our jobs.
