I_love_desk
Peacekeeper
- Joined
- Sep 28, 2013
- Messages
- 631
- Reaction score
- 1,153
Right, I just want to address a problem which has only occurred to me recently (sorry for the essay, not very good at putting a point across quickly).
If an abuse report is accepted as bannable evidence and the user is going to be banned, it will be locked by a mod with a message saying something like: “The user has been dealt with appropriately. Thank you for the report.” Great, so the player you reported, let’s say for regen hacks, has been banned for a week/perma, so that’s that.
It’s only in the past month that I’ve noticed that, occasionally, this isn’t the case. The first time I noticed this happening, the player was a VIP and so, after some confusion, I found out that it was being processed with senior staff since he was in a higher position in the servers. However, since then, two of my reports have been given a ‘this user has been dealth with…’ without being banned.
Obviously there is some sort of reason behind them not being banned: Maybe the evidence wasn’t enough, maybe I mis-saw (although I doubt that I mis-saw a regen hacker), or maybe it is somehow being processed. I respect that. What I don’t understand is the fact that the reporter is being left in the dark. Now obviously the way in which the rulebreaker is punished is not for me as the reporter to know: I don’t care about how long, as long as their actions have been judged and been correctly dealt with.
The problem is that I have no idea why my report has not been accepted as enough evidence. What is the point of telling me the rule-breaker has been dealt with if he hasn’t? If I somehow have a misconception on what a hack is and isn’t then I will just continue to post incorrect reports which waste the time of the mods. If it is being processed somehow, then what is the harm in telling the reporter that this is happening?
So basically I thought I’d make this thread – If I’m making some sort of amateur mistake then please correct me on it, but if it’s not some sort of rule already, I think it would be great if mods started telling users more about what was going on in their abuse reports, just to inform them on the situation and educate them on what makes enough evidence.
TL;DR: read paragraph above ^
Thanks for reading
If an abuse report is accepted as bannable evidence and the user is going to be banned, it will be locked by a mod with a message saying something like: “The user has been dealt with appropriately. Thank you for the report.” Great, so the player you reported, let’s say for regen hacks, has been banned for a week/perma, so that’s that.
It’s only in the past month that I’ve noticed that, occasionally, this isn’t the case. The first time I noticed this happening, the player was a VIP and so, after some confusion, I found out that it was being processed with senior staff since he was in a higher position in the servers. However, since then, two of my reports have been given a ‘this user has been dealth with…’ without being banned.
Obviously there is some sort of reason behind them not being banned: Maybe the evidence wasn’t enough, maybe I mis-saw (although I doubt that I mis-saw a regen hacker), or maybe it is somehow being processed. I respect that. What I don’t understand is the fact that the reporter is being left in the dark. Now obviously the way in which the rulebreaker is punished is not for me as the reporter to know: I don’t care about how long, as long as their actions have been judged and been correctly dealt with.
The problem is that I have no idea why my report has not been accepted as enough evidence. What is the point of telling me the rule-breaker has been dealt with if he hasn’t? If I somehow have a misconception on what a hack is and isn’t then I will just continue to post incorrect reports which waste the time of the mods. If it is being processed somehow, then what is the harm in telling the reporter that this is happening?
So basically I thought I’d make this thread – If I’m making some sort of amateur mistake then please correct me on it, but if it’s not some sort of rule already, I think it would be great if mods started telling users more about what was going on in their abuse reports, just to inform them on the situation and educate them on what makes enough evidence.
TL;DR: read paragraph above ^
Thanks for reading