Can't get Platinum

[gianteye123]

I am trying to buy platinum (Already have diamond) and it says can't add item to cart. Anyone help?

 

[BlueHeron]

Did you correctly enter in your IGN?

 

[gianteye123]

Did you correctly enter in your IGN?

Yeah, Still nothing though :/

 

[gianteye123]

Perks
Join Full Servers - Yes (Priority 1*)
Voting Weight - 5 (+4 votes!)
Point Boost - 500 per Month

Platinum Perks

Fly in the hub! (/fly)
Use (most) chat color codes! (Example: &a, &c, etc.)
Wardrobes!
Pets! (BETA)

(*Can kick Public, Iron, Gold, and Diamond players. No one can kick you!)

NOTE: This is an upgrade for existing diamond accounts. If you do not have an existing diamond membership, please purchase the full platinum package.



You're not allowed to purchase this item.


This is the message I get, Sorry for the double post.

 

[iMightTroll]

Message a Dev or something, idk lol.

 

[DatPikachu]

Logout and log back in, just to make sure no-one's ign is already in there

 

[gianteye123]

Still nothing

 

[Sheldor]

Unfortunately, I am not sure, but I believe the rank has been added to the store in preparation for its release, but cannot actually be bought. I will get confirmation for you though.
KRaidium CAmadeusA

 

[AccidentalSuicide]

That's the same for me not working

 

[Kraken]

We are aware of an issue with the platinum upgrade. Try clearing your browser cache + cookies, or use incognito mode (Chrome).
If that also fails, email [email protected]

 

[AccidentalSuicide]

Thank you for the help I will try! <3

 

[Kraken]

Thank you for the help I will try! <3

Let us know if it works or not c: