Alright, so... As a 14 year old moderator who went through an age exception, it's tough. Being a mod is more work than some people realise and yeah, we might not always be in a server, we do have lives outside of minecraft and I know younger people may be more dedicated but that's why we have an option for an age exception - for the younger, dedicated people. We get poked about a hacker, we go deal with that. We get poked again and we deal with that. Sometimes we don't get breaks from catching them. Some say we need more mods, well we probably do but at the end of the day, we also need people who are trust worthy and have experience. If we hire everyone who says they're trust worthy, then they either abuse their powers and/ or have no idea what they're doing.. Then the servers won't be any better. We do the best we can with what we have.
For example.. Mods have access to this thing called Gamemaster - you can't see mods when they're in this mode and therefore may not see if they're in your server. Also, a majority of the time, we can't always play due to pokes about hackers. Yeah, we get the odd game to play but we can't be in every server all at once.
This is why we need you, the community, to help us. We can't do it on our own. People always say: BAN THE HACKERS!! Well we would, but we don't know who the hackers are and that's where you guys come into play. See a hacker? Hop on TS, poke a mod! Check the hub to see if there are any active mods! Or another great thing, record them yourselves and post a report abuse and the user will most definitely be dealt with. It's a two way street- you help us and we help you. Sometimes we play and we find hackers that way - we won't leave them there. But we can't just 'ban all the hackers' it just doesn't work like that.
I hope that cleared that up a little for you.
