Okay, this is what I can deduce from this thread: you have made a ban dispute but the ban got upheld + you did not see the evidence yet that got you banned when you made your first ban dispute. I recommend you to contact a staff member and ask them to get access to the evidence of your ban. Follow the steps
Mooclan provided on how to do this. After you have reviewed it yourself, make a new ban dispute and try to dispute your ban based on the evidence. If you did not hack, then it will be visible in the video and the moderator must had made a mistake, which is always possible. On the other hand, if you did use a hacked client, then there is not much we can do for you.
Good luck with your ban dispute.