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3 Ways to Improve the Staff Team

Duck_Phoenix

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Hello, this was inspired by Mooclan's thread "5 reasons the staff team is better than you think" which can be found here.

I'd like to state, that as a long time member of this community, I have to say, the staff team (on the forums where I reside) is not at its worse. However, I've been through times where it is much better. However, there is definitely room for improvement, and I like to think that I'm good at finding people's flaws (that can be taken as good or bad). So I thought of some things that the staff team can do better in general that may or may not make them improve.

I find a lot of the staff "lack personality." Everyone's still human, we have personality, but some people are too caught up with acting professional to express themselves. As I've said previously, being a moderator has become a popularity contest with the addition of Mod of the Month and MCGamer Awards. Since the awards have been added, everyone wants the honor of receiving one, understandably so. However, to prove they deserve it, I feel as though the want to impress the Sr. staff and earn Mod of the Month to show off to the community. Now you have to do your job well and possibly not express your ill opinions about the servers, so you guys stick to robotic phrases to lock threads or act overly cheery to welcome new players. Now understand this is all speculation, but at least think about it. If mods could act more like a typical community member ie. not worrying about any sort of demotion for speaking out, I think we'd all be a lot more accepting. Shoutout to Gecko, Ceroria and @jeffrey for being really good at this.

Another issue is how little the staff attempts to interact with the community. I can understand if you have friends who are staff, but how can you not even want to make and attempt to meet any newer, nonstaff members. If there's a new moderator who just got their rank, why are you suddenly willing to open up and become friends with them then? Please, respond to this, I'd like to hear what you have to say, then I'll support my case some more. Back to the rant. The gap between staff and nonstaff has gotten to the point that you try to make community events so we can meet them. It shouldn't take an event where people often get excluded from participating, to meet fellow members of the community. Moderators aren't that high up that they make decisions that highly influence the server. There just other members of the community, only they have the power to deal with the people we find and report. Moderators may be more welcomed if they didn't always stay up in their private channels. If people do come into your public channel and are obnoxious, people will probably listen, you have authority over them. If you do that, you'll also run into some cool people who just stop by as I did with Deelan.

Finally, mods are too caught up with pleasing everyone. As I said earlier, everyone wants to be known as the "best moderator" (something I think we already know is going to Ceroria or it's rigged). However, it should be a behind the scenes job. There's an easy way to tell who's the one who cares about the servers vs their "social status." Those that come on the forums, trying really hard and acting like "a very good mod" when they've never really been active before often are people who want to be known as that great moderator and care what people think about them too much. Meanwhile, those who spend lots of time in the community first then go for mods typically care about benefiting the servers. This is more of my speculation, but I don't think there should be any reward for being a good mod, ie Mod of the Month. I think it should be whittled down to those who legitimately care about the servers. Despite there being less, they will be the ones who truly do the best job.

Sorry for a long post, I had the urge to write and get this off my chest. Staff, please don't get upset about this, I'm trying to help. I'm open to a discussion and debate, so if that gets offensive, can we be mature here and deal with it? That means everyone (staff especially because you guys could mess with this) don't get upset with what people might say about you and your opinion, and let us please not break into pointless insults.
Well I think you made some very valid points in the statement (you sound like you'd be a very good mod if you were one)
 

TotalDramaTony

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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
 

nickk

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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
thats way too much to read :/
 

Beardy

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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
Mooclan
 

Braden

District 13
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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
 

nickk

Career
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Jun 21, 2014
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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
dang they should make a sparknote for this
 

MultiBigTime

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Hello, this was inspired by Mooclan's thread "5 reasons the staff team is better than you think" which can be found here.

I'd like to state, that as a long time member of this community, I have to say, the staff team (on the forums where I reside) is not at its worse. However, I've been through times where it is much better. However, there is definitely room for improvement, and I like to think that I'm good at finding people's flaws (that can be taken as good or bad). So I thought of some things that the staff team can do better in general that may or may not make them improve.

I find a lot of the staff "lack personality." Everyone's still human, we have personality, but some people are too caught up with acting professional to express themselves. As I've said previously, being a moderator has become a popularity contest with the addition of Mod of the Month and MCGamer Awards. Since the awards have been added, everyone wants the honor of receiving one, understandably so. However, to prove they deserve it, I feel as though the want to impress the Sr. staff and earn Mod of the Month to show off to the community. Now you have to do your job well and possibly not express your ill opinions about the servers, so you guys stick to robotic phrases to lock threads or act overly cheery to welcome new players. Now understand this is all speculation, but at least think about it. If mods could act more like a typical community member ie. not worrying about any sort of demotion for speaking out, I think we'd all be a lot more accepting. Shoutout to Gecko, Ceroria and @jeffrey for being really good at this.

Another issue is how little the staff attempts to interact with the community. I can understand if you have friends who are staff, but how can you not even want to make and attempt to meet any newer, nonstaff members. If there's a new moderator who just got their rank, why are you suddenly willing to open up and become friends with them then? Please, respond to this, I'd like to hear what you have to say, then I'll support my case some more. Back to the rant. The gap between staff and nonstaff has gotten to the point that you try to make community events so we can meet them. It shouldn't take an event where people often get excluded from participating, to meet fellow members of the community. Moderators aren't that high up that they make decisions that highly influence the server. There just other members of the community, only they have the power to deal with the people we find and report. Moderators may be more welcomed if they didn't always stay up in their private channels. If people do come into your public channel and are obnoxious, people will probably listen, you have authority over them. If you do that, you'll also run into some cool people who just stop by as I did with Deelan.

Finally, mods are too caught up with pleasing everyone. As I said earlier, everyone wants to be known as the "best moderator" (something I think we already know is going to Ceroria or it's rigged). However, it should be a behind the scenes job. There's an easy way to tell who's the one who cares about the servers vs their "social status." Those that come on the forums, trying really hard and acting like "a very good mod" when they've never really been active before often are people who want to be known as that great moderator and care what people think about them too much. Meanwhile, those who spend lots of time in the community first then go for mods typically care about benefiting the servers. This is more of my speculation, but I don't think there should be any reward for being a good mod, ie Mod of the Month. I think it should be whittled down to those who legitimately care about the servers. Despite there being less, they will be the ones who truly do the best job.

Sorry for a long post, I had the urge to write and get this off my chest. Staff, please don't get upset about this, I'm trying to help. I'm open to a discussion and debate, so if that gets offensive, can we be mature here and deal with it? That means everyone (staff especially because you guys could mess with this) don't get upset with what people might say about you and your opinion, and let us please not break into pointless insults.
You could of tl;dr but whatever haha, I do agree with you on staff having "lack of personality"
 

King

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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
You make some great points here. It is part of the community's fault as well and I do agree with Ceroria not being the best moderator as hard as it may seem. He's a great moderator and a great person, but obviously not the best as there are many many more platforms that needs to be moderated, not just the forums. This "essay" had many great points and so it's nice to see you writing something instead of writing the same reply to clean up the Map Sections.
 

arsenal

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Okay, so I'm gonna start this off, by saying this. I understand the points you made, I do. and just because I have not been around the community since 2012, does not mean I do not know anything. I have been in the community for 2 years and have LONG understood the underlying feelings of the community towards the staff. However, I do not agree completely with your points, some need rephrasing in my opinion, I still understand where you are coming from. I believe the staff team will always have room for improvement, however, before I get into what I think will make it better, I'll respond to each of your points.

Point 1: Staff have a lack of personality/only do things to get promoted, and act more like robots than humans. I can see where you're coming from, personally, I have never had this issue in my long time as staff, in fact, for me, it was the complete opposite. I had too much personality and not enough professionalism which almost cost me the job. The job, that's what the staff position is. It is voluntary, but is still a job, a set of responsibilities and duties that must be done. At the end of the day, as much as you want mods to be those cool people that can talk to you about anything from MCGamer to your favorite tv series (which they can do) they need to be professional at the same time. There must be a level of professionalism because this is a job. Remember guys, the staff team is a group of people, mostly teens, and we all have different personalities. Some of us are quiet, some are shy, some are loud, some are too much at times (me) and the list goes on and on. However, with each personality, they must carry a degree of professionalism. When you go to the police asking a question, you can't expect them to be swearing and acting like someone you hang out with at barbecues or concerts. They are on the job, they will and need to be professional as it is a requirement. However, when they don't need to be strict and stern, say in a ts channel, or on a casual discussion here on the forums, they can show as much personality as they want (as long as it abides all the rules) They can be goofy, funny, silly, sassy, whatever there personalities are, and we encourage that. When I meet mods, I don't fall in love with their work load, I love their personality, and how they treat and communicate with others. Don't get me wrong, I expect them to be professional when needed, but when we're just chilling or talking, I would want them to be as fun-loving as me. To me, and this is the critique I got as a mod, it's all about balancing, and knowing that there's a time and place for everything. There's a time and place to be a Mod/Senior Mod/Admin, and there's a time and place to be a friend/comedian/clown. The mods that take time to show me how they really are, I love them, and it is a shame that the community does not see what I see in them. They are really amazing people, from different walks of life. Some had very hard lives, and they're bravery and strength inspires me, some are so funny, I almost die of laughter, and some are so kind and caring, they make me wanna give my mom some pointers. Overall, you can not expect mods to show their entire personality, when they're mod duties come first, that is what the job calls for, and that is what we need in staff members, good workers and leaders, however amazing personalities is also a HUGE part of it. As for the awards and Mod of the Month, they were not meant for competition, nor should they be. Awards is meant for the community to show who they admire and look up to/what they love. Mod of the Month is to congratulate mods on their amazing work, and so they know, that what they do here, means a lot. Trust me, around December of 2014, I was going to resign, because of a lot of heavy personal issues, and it felt like I wasn't good enough for anything or anyone. Then I got Mod of the Month, and it made me feel special, and important, and that gave me the spark of energy I needed to keep being a mod, and look at where I am now. It is meant to show appreciation, not to create competition, if a mod makes it a competition, then I have nothing to say, but tell them to stop, and if they want to treat the whole job as something as trivial as that, then they are better off leaving, and giving the position to someone who wants to help the server for unselfish reasons. Another note, in terms of "speaking out," there is a bit of a concern with that. People can say things, as long as they abide to our rules i.e. no vulgar language, insults, etc, however, do not forget, we have more than those basic rules. The reasons staff don't say certain things, is because it is against the rules, plain and simple. Speaking out, can be taken in different ways, but to me, it means saying something in a crude manner, which if it were rephrased, would be perfectly fine. There are those people who are like "Mcsg staff sucks, learn to moderate" or whatever, but far worse, and then there are those people that are like "the staff could be better, they should try doing more forum related events." Quote 1 is against the rules, because it's a rude/disrespectful comment, and quote 2 is encouraged, because it's getting the same point across, but said in a respectful manner. There are times where I don't like certain things about the staff team, but there's no point in yelling at people like I lost my manners and my mind, and just start hollering and screaming like a hyena. If I have an idea or suggestion, I bring it to an Admin, or a Senior Mod, or a Mod, depending on what it is, and that's how I handle my things. It's all about how you phrase things, and how you handle things. That is my response to point 1, and I can further the discussion more.

Point 2: The staff-community barrier, now correct me if I'm wrong, but it feels like the blame is being put on the staff, when the relationship is supposed to be two way. I do not believe the reason the barrier is there, is because staff don't care, I think it's a lack of trust. Community members have had a history of getting into very tense situations with staff, and what happens to the relationship? Trust is lost, and affects both sides. Just as hurt the community feels by not having a strong relationship with the staff, the staff share that same feelings. It would be nice, if community members and staff could just talk on ts any day in a public channel or if staff could trust community members with their skypes, or if community members could make a post about a controversial topic, and not worry about being yelled at. Unfortunately, a long history of bad community members, and bad staff caused things to be where they are now. A lot of the people responsible for causing this drift, aren't even here anymore, and we are here suffering because of it. It's no one's fault, other than those members/staff that came before us. It is up to the current MCGamer Staff/Community to rebuild all the ties and trust that was lost. Community events were made to help, and so far, they have been helping. The community loves to pick on the staff and tell us it's all our fault, but that is not the case. I would love to be able to go down in a public channel and not worry about my ear drums being blasted, or not worry about being recorded and turned into a soundboard (both of which, have happened to many staff). Trust is a two way street, and the community and staff must both help to rebuild it, it is not the staff's fault alone. As for the point of being so welcoming to new staff, it is because we are happy that a new member has joined our team. The staff team is a unique family bonded by the desire to help the MCGamer community outside of reporting and playing. I get so excited meeting new staff, especially when my personality clicks with theirs. It's just like when a new person joins your after-school club or theater team/sports team. It's fun, it's someone you're gonna be seeing a lot more often and someone you can talk to and what not. It's also so much easier to make friends with staff, because you immediately have something in common, which is a passion to help MCGamer. It's like when you're at a concert with your favorite band, and you meet someone, and you guys start talking about your favorites songs and all that, you have something in common, so you want to get to know even more about them. Meanwhile, in high school for example, it can be harder because you might not have something in common with all of those people. The same thing applies to the community as a whole. I get along with everyone, but only really get close to people that mesh with me. Same with the staff, except we really want everyone to feel welcome, and happy that they are joining the family. I mean, we can take the extra mile for the community as a whole as well, but to me, the trust needs to be reestablished first. Right now, I think it's more that the community is angry, and the staff are more scared because they don't like seeing people angry. I think if we can be willing to focus on establishing trust, all the big issues from the community, can be worked on a lot more efficiently. So essentially, let's build up that trust we have, and understand it's gone because it was everyone's fault, not just the staff.

Point 3: Alright, now I have to say on this as well unfortunately xD. Now I am gonna start this off by saying, the only people who know absolutely everything, behind the scenes, and up and personal, are the Sr. Staff. The community sees a fraction of what a moderator does, and mods see slightly more of the picture, but not quite as much. The Sr. Staff know exactly who is here to be a show off, or to be a "try hard" and who is genuinely here. There are times, where we may not see something that others see, but that's rare, and we find out eventually. Trust me, I personally have seen a lot of mods come here, for the wrong reasons, and they don't last very long when they find out their bad attitude isn't getting them anywhere. Once again, the idea of personality comes into play. I do not like robots for mods, I want them to be able to express themselves and be human, I agree with you there, but there is a time and place for that. Mod of the month, once again, it is not supposed to be competition, or a reward, it's to show that the person's work and efforts are noticed, and it's to show appreciation and so they can be assured, they are impacting this community in a positive way. Now, I also want to speak on this, I know the forums loves Ceroria, but I think it is not fair that everyone has ear marked him as the best mod. You guys have decided that one person you know of, is better than all 140 of the rest because he's active on the forums. This is my sole opinion, but I believe you really should all be recognizing other moderators as well. I am not surprised that the forums people love Ceroria, it makes sense, but at the same time, you seem to have forgotten all the rest and how much there is to moderation other than forums. There are mods who have dedicated just as much time and effort to other areas like TeamSpeak, In-Game and Slack (our communications system). To me, the best moderator is someone who can truly balance all aspects of moderation, and be consistent. I look for strong, fierce consistency in all areas. I also think that in general the forums community tends to ear mark mods that were in clans as the best mod, when that is not fair at all. It's been a somewhat recurring theme at MCGamer, and I am hoping that when choosing a best mod, make sure you're not bias. I know a lot of mods, are hurt, I was. I felt like no matter what I did, I could run OMN once, every two weeks, run MCGamer Awards, help clean sweep and catch 100 hackers every month, go on teamspeak everyday, spend hours in Available Poke if Needed on ts, catch hackers during my homework study breaks, none of that would matter, because I was not in a clan, and I was not forum active. None of my work in other areas mattered, and every MCGamer awards for best mod, it was the forums people who were voting, and since they all vote based on who's active on forums, me and all the other mods the community forgot about, felt hurt. Luckily for me, I got Mod of the Month, so I did feel appreciated, but a lot of other AMAZING mods left, because they felt like what they did, didn't matter. So before thinking on who you're actual favorite mod is, think about two things. Let them know they are appreciated, I am sure Ceroria feels appreciated enough, let someone else feel the love, and don't give me the excuse that he is the best and the rest are no where near as good, because that is completely false. There are amazing mods in the team, and you just haven't taken the time to truly see them in action, and I don't blame you guys. Once again, only the Sr. Staff know each of the mods personally, and the community-staff barrier is pretty rough, but still, take my words into consideration. Vote who you think works behind the scenes, that deserves the love, not just who was in a clan you liked, or who's very forum active, appreciate those who work hard in the hubs, or on the teamspeak, or at events, or in their community guides, or in the general support, or wherever. My biggest point here is, be appreciative of all the mods, and stop ear marking the same people, because it is flat out not fair, and not right in my opinion, because it is based off of forum activity only. That is my opinions, and being in the staff for so long, it has been a very reoccurring theme. So, as for the point, just appreciate the behind the scenes, and know that the staff do have personalities, that sometimes get overshadowed, because they need to be professional at certain times, and be on duty, not a friend.

So that is my essay, thank you all for reading, and I hope you enjoy! It took me like an hour to write this XD so yeah have fun! I am open to more discussion, but this is basically my thoughts on your three points. Note this is my opinion alone, no one else's was incorporated, nor do I want to represent the opinions of anyone else.
Well, well, well... One of the best posts on the forums ever, simple as that. (And I really mean that)
 

TotalDramaTony

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You make some great points here. It is part of the community's fault as well and I do agree with Ceroria not being the best moderator as hard as it may seem. He's a great moderator and a great person, but obviously not the best as there are many many more platforms that needs to be moderated, not just the forums. This "essay" had many great points and so it's nice to see you writing something instead of writing the same reply to clean up the Map Sections.
Thank you very much for the kind response! And yeah xD I promise that won't happen ever again, unless we have threads all the way from 2012 again xD

Well, well, well... One of the bests posts on the forums, simple as that. (And I really mean that)
Awww bae <333 thank you very much <33 I hope this did show you all my understanding of this community.
 

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