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The Bridge between Staff and Player

Miner9823

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To be quite frank, I as a moderator experienced what superiority may feel like. And it is true, the staff team has access to a variety of different things that a majority of players don't, like banning or muting. Which as previously stated before, technically counts as a superior feature we consist of rather than the rest of the community. Which of course, discourages the relationships between a staff member and a normal player. Furthermore, by how from what I can assume, many players fearing that they may get punished for a slip in the tongue.

Although my existence in the community so far is brief, I have heard of staff corruption, and how many false bans were placed, all due to mundane reasons. However, the suspected staff members were, from what I can gather (Only from what I can infer), have been appropriately dealt with. That's why there are demotions within the staff team. I have also witnessed several former staff members actually go against the staff team. Which of course, resulted in further conflict between the staff and the community as a whole.

It is true, that the relationship between the staff team and the community is unhealthy. The bridge between us is now depicted as a wobbly, moss-filled, and completely broken down bridge that seems as if it were to collapse any moment. Connected to two gigantic mountains that each have their own steep path. Old friendships wither away like leaves falling off a branch from a tree, concluding in them to most probably never coming back. The same scenario applies to many people, including me.

Before I had become a staff member, even I feared about being punished by the staff team, even for things I hadn't done whatsoever. I recall an incident one time, where a group of people barged in on my friend and I while we were on Teamspeak, playing music, using soundboards, and generally breaking a huge majority of the rules for the platform. After they finished, they began accusing me for breaking the rules, like playing music in a public Teamspeak channel. They literally even reported a staff member about it as well! The confusing incident resulted in the group of individuals being banned, while I was fortunate enough that I wasn't punished for any actions at all. Because of the staff members who were there that day, they were incredible enough to look at the full picture of these circumstances. And had made the right choices.

Regardless, I still feared them. Because imagine if they hadn't believed me that day. Imagine if they hadn't taken full precautions and look at the full picture to make a final conclusion. With just a few clicks and a few taps on the keyboard, I would have easily gotten banned. And that what frightened me the most. Although this may be my reason for why the community's relationship with the staff team being unhealthy, there could perhaps be many other reasons for it. As you had mentioned, their superiority.

This leads back to my previous view on staff corruption. Yes, it is true that we have certain perks which differentiate us from the rest of the community. But that does not mean this power justifies any of our actions. With great power, comes with great responsibility. Our team contains a history with corrupt individuals, and they have made detrimental mistakes that harmed both the community, and the staff team. It may have also seemed that it was tyranny, where they could do whatever they please to, without having to be told off! But remember, even you have the authority to decide whether or not a certain staff member is a good one. Which is why you have that privilege to report them to their superiors, for all we know, your report may result in cleansing the team a little more, so we don't cause further mistakes as a whole!

And with your statement on how moderators and Sr. moderators have their own little government that practically rules over MCGamer. To a certain extent, I do agree, especially when the staff members do actually have certain privileges while the rest of the community doesn't. Regardless, that doesn't prevent you from having the authority of having a say in the matter. As a community, it's up to you to say on whether or not you are happy about certain things. And as we can see, quite a few moderators have responded to the threat in general, which proves on how there are still people who do listen.

And yes, when you have come to talk about how the community actually finds the hackers and reports them to the staff. It's true. Either it be you providing evidence of rule-breakers through Teamspeak or private messaging, either it be using the /report command, or just simply telling the moderators where to look is enough to justify how the community had helped us so much with making it a better place. It's because of the collaboration between staff member and player we are able to take down a vast amount of hackers every single day. Additionally, after reading your statement on the assumption of superiority for staff members leads me to the following conclusions: Firstly, the statement had not exemplified any legitimate scenarios to justify your point; point, evidence, explain. Yes, it is true that we have the /ban command to place the punishment, but that does not necessarily imply that we are automatically superior. The command would have never been used if it weren't for the community.

Secondly, the statement made it seem as if the access to the ban hammer automatically grants full authority and significance among other players. Which is of course, false. As I had previously mentioned, if it weren't for the community, the ban hammer would generally be useless. Because we need the help of players if we want to prevent hackers from prevailing. Which furthermore leads to me concluding that at perhaps moderators don't really act high and mighty as you depicted. Perhaps it is merely the teamwork of two, if not a group of people working together to finding a resolve for a certain issue. Which is why moderators even exist. Because the community, without a doubt, will eventually need a group of people they can go to and talk to them about their issues. People they can trust.

Which is ultimately, why we staff and community members wish to host the community games. Because it leads to the one reason that was already mentioned. So we can stabilize the bridge. How will we work together as an actual team if we cannot trust each other? Players and moderators alike, we are willing to host the so called "stupid" games so we can find a resolve within the conflict between staff members. And fortunately enough for us, we, as a community, are willing to take those steps through that crazy bridge. And meet in the middle, only for us to understand, that we are still human beings. It doesn't matter on what rank we have, or who we are as a whole. Because if we want to finally be able to cross paths with resolve, we are willing to risk ourselves by taking those slow and steady steps to mending that bridge. Regardless it being an effort and making it seem hopeless, at least we try. If we are not willing to help one another as not staff members and players, but as humans, then we might as well not be a community at all.
 

Scott

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To what you wrote Scott put it best on another thread (I cannot remember which one, I'm sorry). He said (rough quoting) "events are the best way to bring the community, both staff and players together. However, a specific recipe is needed in order for it to bring together those two parties. The event should be player and staff organized, with player leadership and staff participation. That flip-flop of the hierarchy that you wrote about lets people who might feel inferior (I sure did when I first got here) see the staff that do so much for us everyday as other players of this game we all love!
"I think a key detail in running community events is to get the community's help in running them. The staff are the one's who run the community events, but I think it should be expanded to staff working with community members. Let's look at the community events with the highest amount of community participation: open mic night, community games, and gamemode spotlight. What makes these more successful? They allow the community to do more of what they want. At open mic night, people get to share their talents. At the community games, participants are given the opportunity to meet and team with fellow community members to beat the staff (or other community members). At the gamemode spotlight, there are ways to be victorious in all different skill areas (map making, PvP, strategy, etc.). From those I think it's easy to tell that we need community events with community to community interaction and leadership, and less staff oversight.

I love the way staff do things, I really do; however, sometimes the community point of view will make things more successful. You probably understand that more than anyone, since you work real closely with the community."
 

demonsushi

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"I think a key detail in running community events is to get the community's help in running them. The staff are the one's who run the community events, but I think it should be expanded to staff working with community members. Let's look at the community events with the highest amount of community participation: open mic night, community games, and gamemode spotlight. What makes these more successful? They allow the community to do more of what they want. At open mic night, people get to share their talents. At the community games, participants are given the opportunity to meet and team with fellow community members to beat the staff (or other community members). At the gamemode spotlight, there are ways to be victorious in all different skill areas (map making, PvP, strategy, etc.). From those I think it's easy to tell that we need community events with community to community interaction and leadership, and less staff oversight.

I love the way staff do things, I really do; however, sometimes the community point of view will make things more successful. You probably understand that more than anyone, since you work real closely with the community."
Thank you :)
 

SnoopSean

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Society has a natural hierarchy, even though most people don't talk about it, it's there, and it's quite profound.

MCGamer is a community, in order to keep it together, we all need to be together, not act as if for some reason people are better than each other. But, we also need to see people for who they are, not what can they do, those are the two barriers that is making this community somewhat like the Vietnam-War-Time US. Where distrust and cynicism fell upon people in the US.

The reason why both parties of people, normal people that are able to come together and create something fantastic is because we refuse to accept anything from the other side, and this combination of factors has lead to salt, flame, and everything else on this server that is bringing everyone down.

Moderators have their job, their privileges, they also have responsibilities that even the scale, all of us, we are all even, we are all players on the same server, so why can't we accept that fact?
 

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