USB 3.0 ports not working :/

[smashmaster]

So im on windows 8 and my USB 3.0 ports arnt working does anyone have any idea how to fix this?

 

[Rhino1928]

Hit it a couple of times, make a wish and that should fix it

 

[MoLoToV]

Are they on the case or on the back of the PC? Did they work before? Is it a custom pc?

 

[ViolentKitten]

Is it only on certain accessories? Test a few

 

[smashmaster]

Are they on the case or on the back of the PC? Did they work before? Is it a custom pc?

They are on the case, It is a custom pc and I just recently tryed to use them so im unsure if they worked before

 

[MoLoToV]

They are on the case, It is a custom pc and I just recently tryed to use them so im unsure if they worked before

If you are not sure if they worked before you probably didn't connect the case cable which connects the USB slots to the motherboard.

 

[smashmaster]

If you are not sure if they worked before you probably didn't connect the case cable which connects the USB slots to the motherboard.

Thats what I thought at first but my 2.0 works fine

 

[MoLoToV]

Thats what I thought at first but my 2.0 works fine

I'm not completely sure but I don't think USB 2.0 and 3.0 go through the same cable.

 

[Christian]

Have you gone to the motherboard's website, and downloaded the USB 3.0 drivers for that specific motherboard? If it's one thing I know about Windows, is that it needs drivers. For everything. Literally. Everything.

 

[Cubes]

I'm probably stupid for asking this, but are you meaning that you get no connection whatsoever with any of the ports, or they are just defaulting to USB 2.0 speeds?
If it's the first, you may need to double check your connections. 3.0 Ports have their own cable, and a specific spot on the motherboard. Your motherboard may not be compatible with USB 3.0 through the board itself. If that's the case, and your motherboard has USB 3.0 on the back, you'll need to buy a converter to go from the end that you plug in to your motherboard back to USB (Like This: http://www.iaminthestore.com/media/...e_to_20-Pin_Adapter_Cable_-BlueNS00084010.jpg), and then route it outside of your case, and back into your motherboard from the rear IO. (Routed Like This: http://www.themakersworkbench.com/sites/default/files/silverstone-EC01-P-CP09-review-5.jpg)
If they're simply running at 2.0 speeds, make sure that you have the proper USB 3.0 drivers installed from the manufacturer's website.
Hope this helped a little.

 

[Wolf1278]

USB 2.0 and 3.0 do not run through the same cable for starters. There is also no universal on board port for USB 3.0 as far as I know so most cases have a splitter and ask you to plug a USB 3.0 wire into the back of your computer. Check around to see if there is a USB 3.0 wire just lying around in your case some where... If there is just run in out the back of your case and into the back of your computer, preferably in a USB 3.0 port on the back.

If this isn't the issue then I have no clue what is going on.

 

[Scout]

Can you go to Device Manager and see if you have any errors with the driver for the USB 3.0 ports?
If there are errors try to update your Motherboard's drivers. Also check the BIOS if they're enabled.