US Network Connectivity Issues

[ChadTheDJ]

What's outside? Is this an app?

I heard you can download it.

 

[Metalclaw | Jordan]

You are most definitely correct. From what I've heard, it's basically anyone using Comcast, Verizon, or AT&T (in the north east part of the US), or any ISP that uses Cogent as their primary routes (a lot do!).
Personally, I'm using Time Warner Cable, and I'm seeing the issues over Cogent to Phoenix. However, we've tested from multiple locations, and there are some ISPs (I believe Level3?) that are problem-free.

Are you kidding me, Everybody I know uses those networks
I hate you comcast

 

[TheElasticTuba]

Are you kidding me, Everybody I know uses those networks
I hate you comcast

It isn't Comcast's fault, don't be mad at them!

 

[Metalclaw | Jordan]

It isn't Comcast's fault, don't be mad at them!

I was only joking, I know it's not their fault, infact I love having my comcast internet that gives me my 10 ping, it just sux that the servers are down.

 

[SpaghettiSquid]

It isn't Comcast's fault, don't be mad at them!

Tbh everything is Comcast's fault. If you read up on net neutrality you'll find out how shady and disgusting they are.. :/

 

[jarry101]

Hey tributes,

The US network currently is experiencing some packet loss and intermittent connectivity issues through certain ISPs providing connectivity to our Phoenix datacenter.
We're still investigating these issues, and we're in constant contact with the datacenter in Phoenix to try and resolve this, however we are not the only ones to see the same sort of issues. There are also many reports / complaints over Twitter regarding the network connectivity issues for other websites and service providers.

We're hoping that all of this is resolved by the end of the night, but we can't say for certain. As we continue to receive updates, we'll be sure to update this post and alert everyone via Twitter (@mcsgservers) with what's going on, and what we've found out.

Thanks for your patience while we resolve these issues!

Soooooooooooooo this means i didnt have to disconnect my internet for a whole 5 minutes? man i suffered ;-;

 

[SpaghettiSquid]

You are most definitely correct. From what I've heard, it's basically anyone using Comcast, Verizon, or AT&T (in the north east part of the US), or any ISP that uses Cogent as their primary routes (a lot do!).
Personally, I'm using Time Warner Cable, and I'm seeing the issues over Cogent to Phoenix. However, we've tested from multiple locations, and there are some ISPs (I believe Level3?) that are problem-free.

Funny thing is, one of my boxes is hosted in the Phoenix NAP datacenter and I have perfect connection to it w/o any packet loss.. Hmm..

 

[colterisepic]

You are most definitely correct. From what I've heard, it's basically anyone using Comcast, Verizon, or AT&T (in the north east part of the US), or any ISP that uses Cogent as their primary routes (a lot do!).
Personally, I'm using Time Warner Cable, and I'm seeing the issues over Cogent to Phoenix. However, we've tested from multiple locations, and there are some ISPs (I believe Level3?) that are problem-free.

i have no idea what you just said but i like it!

 

[Littlesoy]

Hopefully you guys can fix it!

 

[subtato]

Update: As of 8PM CDT (6PM PDT / 9PM EDT), we have received a maintenance notification from our datacenter's emergency NOC team detailing some changes that needed to be prioritized the following morning at 2AM - 4AM PDT/MST.
As of 9PM CDT (an hour later), we have contacted some of the higher management at our Phoenix location to begin urging the NOC staff to reconsider the scheduled maintenance period, and to rectify this problem tonight. We will keep you guys informed as we receive more information.
Thank you for your patience and understanding!

 

[jarry101]

and this means what in smaller words? xD

 

[Metalclaw | Jordan]

and this means what in smaller words? xD

They are trying to change the delay time to something closer than 2:00 AM- 4:00 AM