My stats are still the sames

[Pingu9806]

Hi, i purchased 2 stats resets but the're still the sames. I purchased a Not premium stats reset and it didn't work, then i bought a Donor iron and i purchased a premium stats reset but the're still the sames.

 

[MoLoToV]

Have you used the /upgrade command in-game?

 

[Pingu9806]

Yes D:

 

[masond123]

Please email [email protected] and describe your issue to them. Be patient, as it may take them a few days to get back to you. Thread locked, please PM me with any further questions.

 

[MoLoToV]

Hmm, your stats on the leaderboards show your stats have been reseted :
http://www.minecraftsurvivalgames.com/stats/player/Pingu9806/
Could you check once more?

Reopened the thread as the issue might have been resolved already, waiting for confirmation

 

[masond123]

True, I just noticed that. If they are not, did you make sure to type /upgrade 1 instead of just /upgrade?

 

[MoLoToV]

As the leaderboards show that the stats reset worked I'm assuming the issue has been resolved. If it hasn't ( and you are sure /upgrade didn't work ) please follow the steps masond123 provided. Make sure to included your username and proof of you buying the stat reset ( like the paypal receipt etc. ).

Thread Locked, if you've anymore questions feel free to PM me or masond123