Minecraft account problem

[Kennyrulez]

I have recently tried to log into my main account (K3nnyrulez) and it is denying me login or when I do get in it isn't the premium version. Does anyone know what my problem is?

 

[iMightTroll]

if you log in www.minecraft.net will it work?

 

[ShakeSchack]

if you log in www.minecraft.net will it work?

That works for non-premium.

Anyways this could be two things that i can think of.
1. Your internet isn't working and it won't let you play multiplayer
2. Your account got hacked (more likely the first one because you can still log in as k3nnyrulz on singleplayer)

 

[Fox]

Log-in to your account via https://minecraft.net/ If it denies you, request a password change. (and obviously check your email to get a new password. Only do this if thats the case. If it accepts, and lets you log in, means minecraft log-ins are down.)

 

[Kennyrulez]

I have an alt account that it lets me use so my account must've been hacked ;(

 

[Mango]

I have an alt account that it lets me use so my account must've been hacked ;(

That may not be the case. Just email mojang customer support if you are having trouble accessing your account. They take a few days to reply but they are decently reliable with things like this. You can follow this link to submit a message to their customer support department: https://help.mojang.com/customer/portal/emails/new

Hope this helped!

 

[masond123]

^^^ I would agree with what mrmouldymango said.

 

[Mango]

^^^ I would agree with what mrmouldymango said.

Seeing as the question has somewhat been answered, I see no reason for the thread to stay open; May you do the honours?

 

[masond123]

Absolutely. Thread locked as the question has been answered by multiple users.