• Our Minecraft servers are offline but we will keep this forum online for any community communication. Site permissions for posting could change at a later date but will remain online.

Donor! Admin! Help!

Status
Not open for further replies.

Nivlen

Platinum
Joined
Dec 29, 2015
Messages
47
Reaction score
12
Hello, I have a problem with the donor, on the server everything is correct, but here on the website, does not leave me, tell me spectator, and I should say Platinum.

I contacted the support, however it seems that we do not understand, because the translation is not correct, (I speak Spanish).

I sent a photo of the purchase I made with the ID number of the transaction.

The support tells me this:

Without a message from that email (a separate message aside from this conversation) that the purchase was made under. We cannot assist you any further. Have a nice day.

I do not understand what you're saying, please help, to answer me someone who understands both languages, English and Spanish.
 

NagolGames

ᴍᴏᴅᴇʀᴀᴛᴏʀ / ʀᴇɢɪꜱᴛᴇʀᴇᴅ ɴᴜʀꜱᴇ
Joined
Jul 2, 2014
Messages
1,794
Reaction score
721
Hola!

Básicamente lo que dicen es que necesitarás incluir el recibo que recibiste cuando compraste el rango. Sin embargo, te he dado el rango de Platinum en los foros.

Si llegas a tener más preguntas/problemas, siempre me podrías mandar un mensaje por los foros y te ayudaré!

NagolGames
--
QA;TL
 
Status
Not open for further replies.

Members online

No members online now.

Forum statistics

Threads
242,192
Messages
2,449,600
Members
523,972
Latest member
Atasci