what does this mean staff?

[PrestigeNinja]

On my ban dispute it said further investigation pending, what does this mean?
Am I gonna be unbanned of mcsg because I never hack and dont even know how to.
heres my ban dispute:
-Snip-

 

[Tom]

Hello! I would like to remind that this is the incorrect section to talk about your ban dispute . You must go to the "ban disputes" area to post it, which can easily be found here:
http://www.minecraftsurvivalgames.com/forums/Disputes/

If you have any further inquiries, feel free to contact one of our staff members via. Teamspeak, In-game, or the forums. We wish you good luck on uplifting your ban, and have a nice day!