MY DONOR HAS disappear

[erdem038]

ı pay the gold donor but ı cant use it please help me

 

[Joshy]

It may take up to 24 hours for you gold donor to appear, but if it doesn't you can email [email protected]

 

[erdem038]

thank you ı m so happy

 

[Juvx]

If I am correct by assuming from the title that you had the rank at some point and it is now gone, you may have purchased the 1 month or some other temporary payment option for the Gold Donator rank.

If you believe this is a mistake and you did in fact purchase lifetime, then please contact MCGamer support with the email [email protected] including a screenshot of your receipt that was emailed to you post-purchase

Hope this helped and please be patient when waiting for a response from support,
Defscape

 

[Joshy]

If I am correct by assuming from the title that you had the rank at some point and it is now gone, you may have purchased the 1 month or some other temporary payment option for the Gold Donator rank.

If you believe this is a mistake and you did in fact purchase lifetime, then please contact MCGamer support with the email [email protected] including a screenshot of your receipt that was emailed to you post-purchase

Hope this helped and please be patient when waiting for a response from support,
Defscape

Thank you Defscape I forgot that it could have not a lifetime payment.

 

[Niall]

If I am correct by assuming from the title that you had the rank at some point and it is now gone, you may have purchased the 1 month or some other temporary payment option for the Gold Donator rank.

If you believe this is a mistake and you did in fact purchase lifetime, then please contact MCGamer support with the email [email protected] including a screenshot of your receipt that was emailed to you post-purchase

Hope this helped and please be patient when waiting for a response from support,
Defscape

Contact support 24 hours after the purchase with a proof of purchase like Defscape said.

QA;TL

 

[egejp]

Selam Erdem,
Gold donorun en yakın zamanda büyük ihtimalle gelir bazı aksaklıklar olmuş olabilir eğer yakın bir zamanda gelmezse [email protected]'e mail at. Gold Donor alırken sslerin varsa bu sana daha çok yardımcı olacaktır.
En yakın zamanda gelmesi dileğiyle...

 

[Juvx]

Contact support 24 hours after the purchase with a proof of purchase like Defscape said.

QA;TL

You didn't lock the thread.

 

[Vanicle | Vanessa]

Thread locked now