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MCGamer Problem Searcher

Col_StaR

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MCGamer Problem Searcher

Hello MCGamer community,

I've noticed a recurring set of problems coming up continuously on the forums and the support emails, many of which have a pretty simple explanations or requirements to be fixed. Yet none of the inquiries are very consistent, and very often I have to ask people for the most basic information (like people complain about their MC account not being ranked, yet they never give me the name of their MC account to look up).

As such, I've taken the liberty of making a simplified and centralized form that people can use to search for proper solutions to the most common problems that come up. This tool should be the first line of troubleshooting for players to use, as it will allow them to easily address the problem on their end. Each section contains a description of the problem, the cause of the problem (if given), and instructions on solving the problem as well.

You can find the current build of the MCGamer Problem Searcher here by clicking this sentence!

If there are any errors with the Problem Searcher, or if there are any errors you'd like to see added, please tell us in the comments.

I invite members to try it out! And if you're just exploring, be sure to note how many potential issues the staff deals with on a daily basis.
 
Last edited:

Fox

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Well, Col_Star always resolving our problems.

Anyways, might be off topic, but I hope you answer.
What happened with the MCGamer translation program? I asked staff, but none appear to know about it, not even sr. staff.
 

Pixelatorx2

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Anyways, might be off topic, but I hope you answer.
What happened with the MCGamer translation program? I asked staff, but none appear to know about it, not even sr. staff.
Thats what I said... What happened lol?
 

SixZoSeven

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I'm SixZoSeven, and I approve appreciate this message!
 

Mooclan

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Sounds awesome, tested one of its option thingies. Can't wait for people to start using this more often c:
 

Le0

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Well, Col_Star always resolving our problems.

Anyways, might be off topic, but I hope you answer.
What happened with the MCGamer translation program? I asked staff, but none appear to know about it, not even sr. staff.
It's still in progress, the Devs were in charge of it so it's been pushed aside while they work on updating to 1.7.2 (as far as I know)
 

Levah

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Thank you for helping out the community. Your help and all the staff team are loved here <3
 

Col_StaR

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I have taken the Problem Searcher out of Beta, and I've made it official.

If there are any errors with the Problem Searcher, or if there are any errors you'd like to see added, please tell us in the comments.

V1.0: First Release.
 

Pixelatorx2

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Hey Col_StaR I just found a little addon you should add. Since most of our community is 9-13 years of age, majority of them do not know what a "business" day is, so I think on the main page there should be a small section explaining what a "business" day is. This would help as so some of our younger players know how long it should take and dont spam out forums :>
 

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