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Diamond Rank

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ZeroPixls

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Dec 11, 2014
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Last night my friend bought me a Diamond rank for the MCGamer Network (this server).
I hasn't come in yet and I am getting kind of worried. Everyone I talk to that has a diamond rank said it came in like 3 minutes.

Can anyone help? (I sent a tweet and an e-mail to the MCGamer support)
 

MoLoToV

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I'm sorry to hear you are having trouble with purchasing the rank. If you've emailed support already you can expect an answer in 1-5 business days, they'll be able to help you out for sure. Please be patient :)
 

Nephilim

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Hello!

It looks like you have done the right thing already in your situation. ;)

If you have not received the rank 24 hours after the purchase, you will need to send an email to our support team: [email protected] and give them all the necessary information, e.g. your Minecraft IGN, a link to your forums account and the receipt of the purchase if possible.

If you have sent the email already, you will need to be patient and wait for a response. It can take up to 1-7 business days for them to reply.

QA;TL. If you have any further questions, feel free to PM me! :)
 
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