EU Problems.

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TimmaaaaH

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So all the active EU players must have already noticed the constant ghosting and crashing on the EU servers but most importantly the extreme amount of hackers, we have been getting these problems for a few months now and there have been a lot of complaints from a lot of people but there still hasn't been much of an improvement, as a matter of fact it has just gotten worse. Now, a few staff members have been telling me from the start that the Devs are working on fixing the ghosting but I don't understand how it can take them several months to do so. So my question is: What are they doing to fix this problem and how long may this take?
About the hackers, it is rare play a game on the EU servers without running into atleast 1 hacker and when you do run into one it is usually a regen hacker therefore not much can be done about this besides just turning on your recording software and making the best of it. This is obviously not something someone has to deal with every single game, sure hackers are a part of the game but it should always be an important goal for any MC server to make the amount of hackers as small as possible, sadly at the moment I feel like the staff are doing next to nothing to fix this problem.
What I do think, is that this problem shouldn't just be solved by the staff, it should be solved by the community as well by simply recording every hacker you come across, which doesn't happen to often in my experience. If you truly care enough about having this problem fixed then you should contribute to solving it by recording the hackers yourself. Which is not that difficult, it only takes 1 download and some basic knowledge and then you're good to go, plus there are loads of tutorials out there.
So, the obvious solution for this problem would be to hire more mods and to be more acceptable with certain applicants' flaws, this way the quality from the mods may decrease but the amount of banned hackers would increase a lot nonetheless, the amount of unfairly banned people may increase but this problem should be easily decreased by putting more effort in the ban appeals. So in this case quantity is over quality I'd say.
Another solution might be to make the hacking consequenses more strict, for example make the first offense result in a month ban or somewhere around that. Maybe even not allow second chances at all? Something they could also do, which may work out very well is not having the penalty for the first offense be a certain amount of time banned, but making it so that in order for you to get unbanned you'd have to record and report a certain amount of hackers in a potential certain amount of time. (For instance: 25 in a month.
 
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jonnysurvives

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Agree. The staff have been 'working on it' for way too long, yet next to nothing has changed. Something needs to be done about the number of hackers, but at the moment it feels like they're just crossing their fingers and hoping it'll go away.
 

inconceivable81

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The ghosting actually stopped for me recently, but then there is the questionable NCP update which makes my experience with my ok ping overpowered. The good thing about the NCP update is that macros are just about rendered useless, and I can kill people that start running from me on 10 hearts before they leave my reach distance, however, I am used to the fishing rod, fast flint and steel placement, and quick switching from things to my sword which is rendered useless by this update. With the hackers, I think that the new NCP stops a lot of them, because after a 4-day break, I have only met 4 hackers in 32 games, whereas before it would have been around 64 hackers in 32 games.
 

TimmaaaaH

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The ghosting actually stopped for me recently, but then there is the questionable NCP update which makes my experience with my ok ping overpowered. The good thing about the NCP update is that macros are just about rendered useless, and I can kill people that start running from me on 10 hearts before they leave my reach distance, however, I am used to the fishing rod, fast flint and steel placement, and quick switching from things to my sword which is rendered useless by this update. With the hackers, I think that the new NCP stops a lot of them, because after a 4-day break, I have only met 4 hackers in 32 games, whereas before it would have been around 64 hackers in 32 games.
I guess you have been getting a pretty rare experience considering most people I have spoken to about this subject has similar experiences as I do. Guess you can consider yourself lucky ;)

Do you think it's easy to just fix 150 servers? Go ahead and you try fixing them yourself. The developers figured out the problem and they are fixing it. As far as I know the ghosting fixed for most of the people.

Do you realize we make over 400 bans daily of hackers? I wouldn't really say we do "nothing". Yes EU is kinda lack of moderators but they are working hiring more EU moderators.

The reason why first ban isn't a permanent ban because we believe everyone deserves another chance. Everyone should get a second chance. Some of them might get smart and realize that hacking isn't good and you don't achieve anything from it, but sadly some of them just carry on hacking

What makes you think I consider the staff's jobs easy? Why are you even responding like this? I was stating a few things that have been going on and asking questions about it. Also I wasn't even saying that I don't believe people deserve a second chance.

"Do you realise we get about 400 people banned a day" No... ofc not? And also that number isn't even that high. Especially not if you consider that there are thousands of hackers on a day and that there are over 400 servers. Also, those 400 bans were probably not all because of staff members weren't they.

Wasn't saying that the staff isn't doing anything, said it feels like they are doing next to nothing.

You should probably just correct people instead of pretty much telling them they don't know what they're talking about.
 
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WeiBeX

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Do you think it's easy to just fix 150 servers? Go ahead and you try fixing them yourself. The developers figured out the problem and they are fixing it. As far as I know the ghosting fixed for most of the people.
sadly at the moment I feel like the staff are doing next to nothing to fix this problem.
Do you realize we make over 400 bans daily of hackers? I wouldn't really say we do "nothing". Yes EU is kinda lack of moderators but they are working hiring more EU moderators.

The reason why first ban isn't a permanent ban because we believe everyone deserves another chance. Everyone should get a second chance. Some of them might get smart and realize that hacking isn't good and you don't achieve anything from it, but sadly some of them just carry on hacking and get permanently removed from the servers.
 
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Domilz

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Do you think it's easy to just fix 150 servers? Go ahead and you try fixing them yourself. The developers figured out the problem and they are fixing it. As far as I know the ghosting fixed for most of the people.
I got to ask this question here quickly. The US does not have ghosting problems right? Why can't it be fixed similar on EU as it is on the US servers? (I don't know much about coding and stuff.)
 

WeiBeX

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I got to ask this question here quickly. The US does not have ghosting problems right? Why can't it be fixed similar on EU as it is on the US servers? (I don't know much about coding and stuff.)
US doesn't have the same database as EU and it seems like EU gets DDoSed more than US or more DDoS attempts.
 

average_name

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I got to ask this question here quickly. The US does not have ghosting problems right? Why can't it be fixed similar on EU as it is on the US servers? (I don't know much about coding and stuff.)
US has ghosting problems
 

Fisheer

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Do you think it's easy to just fix 150 servers? Go ahead and you try fixing them yourself. The developers figured out the problem and they are fixing it. As far as I know the ghosting fixed for most of the people.

Do you realize we make over 400 bans daily of hackers? I wouldn't really say we do "nothing". Yes EU is kinda lack of moderators but they are working hiring more EU moderators.

The reason why first ban isn't a permanent ban because we believe everyone deserves another chance. Everyone should get a second chance. Some of them might get smart and realize that hacking isn't good and you don't achieve anything from it, but sadly some of them just carry on hacking and get permanently removed from the servers.
The amount of wrongness in this response is unreal.
 
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